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Mary Rees: Good afternoon.

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Good afternoon, we'll wait a minute or two before we get started, while we let everyone join us, for our Moorpark College campus update.

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Good afternoon. We'll wait just another minute or two before we get started, so we can have everyone join us.

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Well, good afternoon and welcome to Moorpark College campus update for August 24, 2020,

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we're very excited to be starting our second week of the fall semester. So thank you all for joining us. Just as a reminder, this update is recorded, it will be recorded and transcribed and put on the

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president's web page, on our website. The also the event is the update is closed captioned. If you click on the bottom of your screen on the CC

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you'll be able to view the update as closed captioned, we want to thank our captioner Katie who is again with us this semester, so thank you so much, Katie.

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Today we're going to continue with our campus updates we'll hear from President Sokenu and then updates from Business Services, Academic Affairs, Student Support, and then I'm delighted to say we have

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the Teaching and Learning Center will be here, and with some great ideas for us for the semester.

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Good afternoon, Julius.

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Julius Sokenu: Hi everyone thank you Mary, I appreciate you joining us this, this afternoon, first and foremost, welcome to the fall semester. Thank you for what, for those of you who are either at home remotely weathering the

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opportunities is what I think we should say, the opportunities of working with our students at the beginning of a new semester, and for those of you who are on campus,

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thank you also for go, you know, going through the safety precautions and protocols that have been put in place to ensure that we are able to foster learning in a safe environment as a safe and inclusive living environment.

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To to start us off I think it's really key for us to remember that for us to be able to support learning on on ground and in a safe and learning environment,

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we do need to make sure that we, first of all, mitigate risk and part of mitigating risk is asking that folks complete the on the app,

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the return to campus, the healthy return to campus app, complete that before you come to campus, make sure that you respond to the questions and that you have the

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designation of that you're clear to come on campus. And then once that is when that is done, you come on campus and go through one of our screening stations and at that site, you're required to then

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you know, have your temperature checked, to record your temperature and

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you get cleared to go on campus. What happens when we do that, is it allows us to, first of all, conduct a pre-screen at the front end, which allows us to mitigate risks if somebody is not well that they don't come on campus,

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and so we do not become a vector of the, of the virus.

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On the other end, once you come and once you complete the app and you're able to then come on campus that we have documentation and validation of that pre-screening, but also that while you are on campus, we know where you pre-screened so that we know where you've been

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and are able to then conduct the necessary case management, if there is indeed a possible test positive in that context in which you've been

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interacting. This is really for the safety of all involved. I know that I've been hearing that there's some resistance on on some from some folks to

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completing the app and they should know that you can complete the app by installing and downloading it on your phone, but you can also complete the app by going to a URL that allows you to go ahead and

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answer the questions and then that is just documented and completed and brought to campus, just as you would do with the app. So you don't have to download the app on your

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on your personal phone if you don't want to, but you do need to complete the app, it is essential for us to be able to manage the flow of individuals on campus and also to be able to

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to contact trace, so to speak, really, to manage who

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whom we need to contact if there is an instance of transmission in your learning environment. So this is for your safety and we appreciate you being able to comply with that. And I know that there's been quite a bit of

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modifications over the past couple of the first, first week that's to be expected. The intention is to make sure that we are being as vigilant and as effective and streamlining processes as best as possible.

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So we thank you for your following through with the with the app. Thank you for making sure that you're communicating that message to your students, that communicating that message to your colleagues,

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even those who just come on campus, after having gotten approval from their supervisor, or their dean, or their manager.

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It is essential for us that we continue to focus on making sure that everyone is as safe as possible.

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This is an opportunity to thank every single individual who is working on at those screening stations, you know, we've been in the midst of a heat wave and those individuals have been there pleasant, welcoming, inclusive,

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empathetic, and supportive of our campus community, and I appreciate them and thank them for that work and they continue to do that so that we can all learn and and work in a safe environment.

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So that's key. And it's also important that we remember that these are the most significant days when it comes to retaining our students.

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So, you will get a presentation from our Teaching and Learning Center folks on how one of the ways in which we do that. But I ask you

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to please think from where you sit at the college, whether your faculty in the classroom, whether you're an administrative assistant, whether you're a counselor, whether you are an administrator or manager,

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wherever you are on campus, what are you going to do to help us retain our students? As of yesterday we were 2.95% up in headcount, which is a great thing.

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Most colleges across the country are double digit down, I mean, that's just, they're struggling and we're 2.95% which is a great thing for us.

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As of yesterday the college district is 6% down, so we are holding the college district up

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and what are we going to do to make sure that our students make it through the end of the semester? That's our charge that's our that's our call. So I asked that each one of you on this,

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on this webinar, on this call, please identify how you will reach out to students who may be struggling with the technology, how you would reach out to students who may have all these other life events,

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testing them right now and how you're going to support that.

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It takes all of us to help our students be successful. So I ask that you make that a priority and if you as you're talking in your departments or you're talking to your colleagues,

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figure out ways in which you can make things less stressful for one another, but also really for our students so that they will stay with us. We have at the moment, working to what's making sure that every student who wants to be on camp- who wants to

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and so, and study at Moorpark College, earn a degree and study at Moorpark College has that opportunity, and so we've provided so many resources

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in terms of extending ourselves in the, in the digital framework and in the digital landscape, but also making sure that we can reach out to students by phone, so if we need to, we can talk with them. Please, connect students to those resources so that they can continue to be successful.

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I'm going to pass it over now to Dr. Jennifer Clark our Vice President of Business.

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Jennifer Clark: Good afternoon, everyone. Thank you so

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much Julius, I'm so glad that all of you can be here today to hear our update, as Julius mentioned,

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there's been a whole lot going on campus, particularly to do with our screening tent operation. First of all, I just want to thank John Everlove, [background noise] and Mariel Stegmeir, and Cherisse Meichtry [background noise] for all of their hard work and dedication to the process,

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you know, without them, it would have been almost impossible to do what we've done. I also want to thank our screeners it's those folks who, [background noise] oh my gosh everybody, my oven is going off.

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Okay. [laughs] I want to

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thank our screeners who are out there as Julius said in the heat of the day and just with smiles on their faces supporting all our entire community.

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So, really, really want to thank them for all of their hard work and dedication.

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I also want to thank everybody who has been able to successfully download the app and who has come onto campus successfully

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and gone through the screening process, and gotten on the campus, and worn a mask the entire time you were there and really, really helping us to helping support,

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you know, the operation, because it's, it's not going to work unless we have everybody's cooperation, and understanding, and patience and,

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and as Julius said, you know, just, just the whole idea of being kind to each other and patient with each other and just, again, we're doing this so that we can, we can have a program on campus

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and, you know, for our students, so we can all be safe. So again, it's, it's for the greater, certainly for the greater good of our students and our community.

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I want to just remind everybody that yes, particularly at the beginning of this process, there have been updates to the app almost daily, in fact, and those are good, those are good things because they've been improving the app, making it a lot more navigable if that's even a word,

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then it was, say, the first few days we had a you know things didn't work exactly or flow exactly the way that it was designed to, but again changes are being made every single day, so that so that it flows, a lot easier. It's a lot easier to see,

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you know, where you need to go and how you need to navigate. So, please be patient with that process. It is improving, and again, it's improving every single day.

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So we will have, we will have tweaks coming but again improvements. So I just wanted to let everybody know also just so it's out there, the tent hours.

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We have at least one tent in the at the top of the campus. So by the PA by the for the EATM students that is open at 6 o'clock in the morning, so

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you know, if you had an early class and you were worried about that, there are t- there is a tent at least one tent that's open at 6 o'clock in the morning, the others open at 7.

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And then... three days a week, so Monday, Wednesday, Thursday, those tents are open until 8:30. My understanding is that that's half an hour after

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the latest class. So if you have a student who might be a few minutes late to their 8 o'clock class,

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that's okay, the tents, again, are going to be open until 8:30, but I would say that if they, if they mi- if their more than a half an hour late and they can't get screened, then I would say that they need to go home and participate, make up their session in another way.

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So Monday, Wednesday, Thursday, 8:30. Tuesday, they're open until 8 slightly different schedule, but again, half an hour after the last class.

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And then noon on Fridays, and I know we have one or two exceptions, where we have some standalone classes that are, that are helping us with the screening process, but the tents do close to the for the greater campus at noon on Fridays. So I wanted to also give you all

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a, because we're going to be talking a lot about student persistence and helping our students, you know, again, continue and, and

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continue to be on that path and persist, so I want to circle back to the CARES process and give you all an update on the student, the student CARES piece. So if you recall we were Moorpark was

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awarded over $5.4 million, we have been able to award over half of that money so far, so we've awarded just under $1.3 million

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to over 1700 students. So, the exact number this morning was1734 students that we've been able to give a maximum of $1,000 to,

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again, over and above what their financial aid allowances are, so this is additional money. So again, it really, it has a greater potential impact.

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And Financial Aid also tells me that they're processing another 250 applications this week. [background noise] So, the money is still flowing and that's good news, in terms of our students and their ability to persist and get what they need to be successful. So with that, I will turn it over to Mary.

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Mary: Thank you, Jennifer.

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Great to see so many of you participating. I can see your numbers and all of that, and I want to congratulate everyone on what a wonderful start to the fall semester.

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There is so much going on and you are there to help your students get restarted back on their educational paths so a fantastic job last week. And now as we get into our into the flow of the whole process. [clears throat]

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The everyone, have been talking about the screening. It's really important that people follow through the process so that we can mitigate the risk of people coming on campus, whether they're coming to the bookstore, picking up library books at the library

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loaner program, whatever they're doing if they're coming for class any of that,

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we want to mitigate the risk we want people to be as safe as possible for the faculty, the staff, and the students. So they were talking about the pre-screening, so hopefully everyone on their phone have gone to the play

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to your play store and have downloaded the free app, the VCCCD, and then you pick Moorpark College and then the health screening.

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So if you don't have that, that's where you get started on the whole process. Then before you come on campus, you answer a few brief questions as far as your exposure and any potential symptoms that you have

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and then it says whether you're free to come onto campus. When you come to campus, again, just a reminder there are specific parking lots.

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Many of our parking lots are closed down because of we're going to be having construction and putting in our solar panels. So our major parking lots are closed for that.

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The parking lots over by the observatory, are being used by the county for the Covid testing. So we have some parking lots that are specific specifically designated

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over by the AC building and up by the performing arts that are designated in, when you come on campus, you'll see that there's signage that that's where you should park.

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And near there are the screening tents to test for temperature and then you get a wristband.

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It's really important that everybody follow these processes so that we can make sure that everyone, no one is on campus and people are taking care of their health, they're not

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coming on when they don't feel well. There are options for them to take care of their classes so that they can be safely at home if they're not feeling well.

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We're going to be adding another piece to this process again to kind of to add another layer of

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safety on to this is you're going to see QR codes around campus. So if you're on campus, when you come to the

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temperature test screening tent or whether you come on campus to go to a particular class or to go over to the bookstore or wherever you go, you're going to see a QR code.

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You're going to scan that with your phone and that will mark that you have come through that area.

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That way if there was ever any exposure that we needed to notify people about, we would know and would be able to safely contact people as far as who had been exposed if there was an issue.

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So when you come onto campus, you're going to go for the, the screening tents, the QR code's there. If you come over to the bookstore, wherever

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you're going to scan that. If you're coming into a class, inside your classroom, there'll be a QR code for you to scan.

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For the faculty, the staff, if you're coming in there or for students it's really, really important for the faculty and staff to model behavior for the students. If you

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are calm, use your mask, sign in with your the temperature, the pre-screening the temperature marker, scan in for the QR codes,

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you're modeling for the students what they should do. So if you have a class and your students come in, make sure they all sign in for the QR codes,

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so that we can make sure that we know where people are in case there was a problem and we needed to

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notify people. So just letting you know that's going to be coming in the next couple of days, the QR codes on campus. Those are for people that are

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having to come on campus for a class for an on ground class or for to pick something up. If you're coming on to pick

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to come into something that needs to be picked up in your office, your mail, something like that,

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as we've said before you're following the same process that we did all summer, in that you request ability to come on campus through your dean and then we'll approve it.

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[phone rings] They'll notify Lynda Dobson who will track it, notify M&O and the police that people are coming

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onto campus. If you're coming on campus for that you do still need to do the pre- screening, you still need to go through the temperature testing station and get the wristband that says it's okay for you to be on campus.

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We talked about that this today, we're going to have a real focus on persistence, about keeping our students

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actively engaged in the classroom. I want to just to go over a couple of

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dates with you. On the next slide, it talks about our usual add code process. It's the same last week, people did not need to get an add code, if you were on the waitlist,

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they would just move in

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in the openings that were available in the class. This week we use add code authorizations, so if you have students that are waiting, waitlist to be added to your class, you can give them the add code to

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to join into that class.

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That's for this week and next week, for the second and third week, and then after that, just the same as always, the fourth week adds must be completed prior to census. So our census date is going to run us right up against Labor Day. So the census date is going to be

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September 8, which means that you have to certify your census, the day before, we always go through this, it's the day before. So deadline, you need to report your census by Labor Day by Monday, September 7, okay?

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Other important dates to make sure that we remember is that August 28th is the drop day for your students that want to get a refund. If your students want to drop a course without, without getting a W, they have to do that before census,

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and if your students want to drop with a W that dates way back in November, November 20th.

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On the next slide.

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We're talking about not so much on the drop dates and the days to withdraw, but what do we need to do in order to keep our students actively engaged throughout the whole semester? We know that they are relying on all of us to help

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provide some stability for them with all of the unknowns that are going on with the Covid

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situation. So we need to understand what do our students need? Jennifer did a nice reminding us that we do still have CARES funds available for our students,

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if our students need laptops, if our students, we have laptops to be loaned to them, they can send, you can send an email to

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myself, Linda Resendiz, and we can approve a loaner laptop and then they'll make appointment with the IT department to come in and pick up that laptop. If your students have internet access concerns, we need to know that so we can figure out how best to resolve that concern.

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We have basic needs inf-information for our students and we'll talk about that in student services about food that's given, donated

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on campus a couple of times a week, but within the classroom, what do we need to do?

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What can we do to form a cohort? It's going to be different because they're going to be online either synchronous or asynchronous for most of our students and it's much harder to form that unity [clears throat]

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and we need to figure out ways to do that best and we need to know what resources are available for our students so that we can make sure that they take advantage of those.

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Next slide. I think that's...

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Great. So Amanuel, you're up next.

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Amanuel Gebru: Thank you Mary. Good afternoon, everyone. Welcome back to the second week of the semester. We just want to take the time to really just highlight some of the services

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for our students, and then also to you if you have questions, in terms of referring our students or if you needed some responses from our staff.

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So we are open online and our staff has done a wonderful job. So today, I just wanted to highlight a key, a couple of key areas so that you're familiar in terms of people to contact and websites. So we can go to the next slide, Matt?

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As you may know, our ACCESS office is open in terms of supporting all of our students that our ACCESS students

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but if as faculty or staff need help with accessibility, please contact Silva, and her wonderful staff counselors and classified staff,

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who are available to support all of our ACCESS students, we want to make sure that students are getting the information they need, but we also want to make sure you have the contact information and people to connect with from the ACCESS office. Next slide.

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Admissions and Records, Mary covered a little bit of this information in terms of

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getting students and the second week situated in terms of registration. So this means Monday, this is the second week in terms of the semester,

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which means waitlist for semester length classes have been seized and operation and add codes are available on rosters are also working with your division admins to make sure you add the students.

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In terms of the first day of instruction for short term classes, let's make sure all of our waitlist students are getting enrolled.

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Please contact Dave and his admission staff in terms of add cause of questions you have, in regards to census and any of the information and Mary covered a few minutes ago.

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Next slide.

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Counseling, last week, we had some issues with Cranium Cafe and some students were having some struggling getting online, but this week, everything's up and running virtual drop ins are available to chat with counselors,

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counseling appointments, please encourage students to log in online or make phone calls to make appointments to speak with our counselors as they're transitioning,

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if they're looking for late start classes, or if they're dropping classes, if they have questions, please refer them to our Counseling department so that we can continue to support them.

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Next slide. Financial Aid, we are still receiving application for Moorpark College financial aid and then also for our College Promise.

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What the college promises the first two years are free for all of our

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Promise students and you could even qualify, even if you're not eligible for federal financial aid.

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So all this details on our website but Kim Korinke is the director or supervisor for Financial Aid so please connect all of our students to apply for FAFSA take advantage of all the resources that also

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that was mentioned in regards to CARES funding. We need all of our students to continue to apply for financial aid in order for them to be eligible for funding or resources that will support them, such as the College Promise. Next slide?

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Ruben Castro, just want a quick reminder, we've had this information up before, but for those that are new faculty and staff,

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we have food for our community and our students, the dates are on as you can see on the slide, Tuesdays 1 p.m. to 3 p.m., and then also, 5 to 7 p.m., and then also every Saturday from 12:30 to 2:30,

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at the address below. Let's please encourage our students to take advantage of food or resources they need

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and then also we'll be rolling out more detailed information in regards to our Raider Central, which will, which will be more support in terms of food and resources for our students, so more detail will come,

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in regards to our Raider Central and Johnny and Kristen and all those folks that are doing a wonderful job of putting all that together.

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Next slide.

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Tutoring, Beth and Tracy will talk about tutoring and provide you more information, but I just want to thank all of our folks in our service area who are doing an excellent job

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of really just supporting our students trying to make this process as seamless as possible.

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And also, all this information is in our students services syllabus that we've emailed to you. So if you don't have a copy

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please reach out to me or Khushnur will get you and we'll send you an email with their information and dissem-disseminate all the information to our students in regards to the services that are available to them all semester long. Thank you and have a wonderful week.

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Mary: Thank you Amanuel, we're going to now be able to talk, to hear from the Teaching and Learning Center, Beth?

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Beth Gillis-Smith: Good morning. Hi, I'm Beth Gillis-Smith.

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Tracy Tennenhouse: And I am Tracy Tennenhouse and Beth, and I are not only English faculty we co-direct the Writing Center.

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And, you know, like a lot of you when we had to transition everything online back in March, we weren't really sure how it was going to go, and we were very happily surprised that it went really well. In fact, we found that there's a lot of benefits to the online tutoring.

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Stu- the theme of the day is persistence and I think one of the things that helps students persist obviously is feeling like there's somebody out there who's on their side and I think that's what tutors do,

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and we want to spread the word about that, and Beth's going to talk about one of the ways that we are spreading the word.

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Beth: So we're lucky to have some very talented tutoring staff, particularly with the audio-visual connection and

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we've been making the video, many of you saw our video for growth mindset that was

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previewed premiered on on Convocation Day and Emily Consaga our wonderfully talented film student who also tutors extraordinaire for the Writing Center,

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I saw a video put up by my alma mater Cal Poly SLO that was put out for spring quarter Covid quarter 2020 and it was a video from the from their version of Teaching and Learning Center, the Learning Assistance, and it had all these wonderful

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pictures and little snippets of videos from all our tutors, reminding students that they were still there to support them and how to connect

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and I know that for many of our students that connection that one-on-one connection the connection that they get with

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tutoring staff, from faculty, from the classified professionals that work up on the third floor is so important for supporting their success and

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I thought, "Wow, a video would be so wonderful," if we could create something that we could send out and remind students, "Hey, we're still here. We still want to help you. You can still keep making progress, even though the world has gone upside down,

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and we're here for you to help you make that happen." And so here is that video.

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[Emily Consaga]: School is different now, but campus is bustling in activity. [Crystal Salas]: I know your new learning environment might be a little rough right now. [Danielle Garcia]: Online classes are

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still definitely difficult, but you can definitely do this. [Jasmine Betka]: We tutors are here to remind you that often in difficult times, one can find new strengths and abilities. [Luke Barella]: Just because we're online doesn't mean that we don't want you to succeed.

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Junior: We're here to help you.

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On screen-text: Subjects offered.

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On screen text: Writing Tutoring. [a paper tab is pulled to show more topics]

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On screen text: Brain Storming.

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On screen text: Outlining. 1. Introduction. 2. Body Paragraph. 3. Conclusion.

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On screen text: MLA (Tolkien 9). APA (Tolkien, 1997, Page 9). Chicago 1. Tolkien, J.R.R., The Hobbit (New York: Houghton Mifflin Co, 1997), 9.

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On screen text: Revicing [crosses out revicing]. Revising.

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Ashley Lazar: Hi everyone, my name is Ashley, and I'm a writing tutor at the College Writing Center.

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Jackie Winter: My name is Jackie.

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Christopher Consaga: My name is Christopher.

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Crystal: My name is Crystal.

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Shayan Gheidari: My name is Shayan, but I go by G.

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Emily: I'm Emily.

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Jasmine: I'm Jasmine.

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Danielle: I'm Danielle Garcia, I'm a writing and psychology tutor at Moorpark College.

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Shayan: In this time of physical distancing from each other, our written words are even more important than ever.

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On screen text: Math Tutoring [a paper tab is pulled with a drop menu of subjects]

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On screen text: Algebra 1. Elementary 2. Intermediate 3. College

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On screen text: Trig [a triangle is drawn with a 30 degree angle and a 60 degree angle]

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On screen text: Stats

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On screen text: Calc [writes an equation]

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Pooja Dobaria: Hey everyone, this is Pooja, and I'm a tutor in Math and Science at Moorpark College.

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Grant Fisher: My name is Grant and I tutored math here at Moorpark.

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Haley: My name is Haley McCoy.

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Luke: Hi everyone, my name is Luke Barella.

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Junior: My name is Junior, I'm a Math and Physics tutor.

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Lolita Fletcher: Hi My name is Lolita, I'm a Stats tutor at Moorpark College.

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Pooja: Just know we're only one click away. So, hope to see you soon.

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On screen text: And...

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On screen text: Chemistry

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On screen text: Biology

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On screen text: Anatomy

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On screen text: Physics

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On screen text: Psychology

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On screen text: Engineering

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On screen text: ESL

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On screen text: Japanese

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On screen text: Spanish

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On screen text: French

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On screen text: Logic

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On screen text: Accounting

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On screen text: Computer Science C ++ and Java

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Zoe Fagundes: Hi I'm Zoe, and I'm a Spanish tutor. One of my favorite parts of tutoring is seeing students get that "aha" moment where everything clicks, and

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they realize that they actually do understand something that they've been struggling with.

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Christopher: I know tutoring doesn't look exactly like it used to, but, that doesn't mean that we aren't still here to help you succeed.

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Luke: Free to schedule a meeting with us, and...

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please know that we're here to help in any way that we can.

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On screen text: How to Get Help

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On screen text: Writing

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Christopher: To make a writing appointment, go to "Departments" on the Moorpark College website, click on "Tutoring". Under Writing Center, click on "Make an Appointment". You can search by time, or your preferred tutor.

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Once you've picked an appointment, you will be asked to either sign in, or make an account. Don't forget to hit "Book Now," or else you will lose the slot.

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On screen text: Math and Science

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Christopher: On the Teaching and Learning Center page, click

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on "Math and Science Tutoring". There will be a Zoom link that will take you to the meeting room. You will be asked what subject you need help with, and then moved to the appropriate room. Math and Science tutoring is drop by.

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On screen text: Life Science and Foreign Language

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Christopher: Subject tutoring works the same as Math, except you will find the Zoom link under "Life Sciences & Foreign Languages".

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Lolita: Come see us on Zoom.

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On screen text: Meet the heads of the Learning Center

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Beth: Hi, my name is Beth Gillis-Smith and I'm one of the co-directors of the Writing Center.

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Deb Brackley: My name is Deb Brackley, I'm the Tutorial Services Specialist 2 for the Teaching and Learning Center at Moorpark College.

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Tracy: My name is Tracy Tennenhouse and I'm one of the directors of the Moorpark College Writing Center.

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Rena Petrello: I believe that everyone has the capacity to learn

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great things, and to grow their mind beyond what they think.

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Beth: I'm excited to welcome you to Moorpark College and to our tutoring center.

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Tracy: I'd like you to think of your tutors as your coaches, as your mentors, as your guides, as your cheerleaders,

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as you develop as a student, and a writer.

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Ashley: I know that the world is really weird right now and things are sort of difficult, but one of my favorite authors always says we can do hard things. And I know that each and every one of you out there can do hard things too.

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On screen text: We're here for you.

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On screen text: Come see us!

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[Moorpark College logo]

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Rena Petrello: Hello, my name is Rena Petrello, I'm a math faculty member and I help co-direct the Math and Science Tutorial Center with Esther Kim, and I'm just going to share, we just have a handful more slides left to share with you. Matt, may please have the next one?

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As was discussed in the video, we do have in the Math and Science Center, we have drop-in tutoring. Appointments are not necessary.

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So students will go to as, as explained, actually, Matt,

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if you wouldn't mind, going back two slides, to where we have our website address. One more, please? Here it is. This is the most important slide because for every question you might have for yourself or for your students,

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it could all be found here at "moorparkcollege.edu/TLC". Just remember tender loving care, that's what we're about.

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The Teaching and Learning Center, and that will take you to all the information. So when students go there, they'll navigate to the place that talks about the Math and Science Center, and if you could

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go back, there we go. And so when they're going to be greeted by a tutor and they'll the tutor will say,

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"Hey, what do you need help in?" and they'll say, "Calculus one or Physics or Chemistry," and that tutor will pair

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that student with another tu-tutor in a Zoom breakout room. So we have dozens of breakout rooms already one for Calculus, Calculus 2, one for Physics and so on, and we just place them into the breakout room.

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Next slide please.

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I'm not going to take the time to read all of these

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subjects that our tutors cover, but basically know, in the old days we used to just call ourselves the Math Center,

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but then we found out that when you hire math tutors, they're also taking all these other advanced classes. So we have definitely branched out to other disciplines, including Chemistry, Physics, Engineering, and Computer Science,

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Accounting, and Economics, and Biology. For the complete list, please go to that website I shared with you earlier. Next slide please?

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Just taking a look at our enrollment or that is our usage,

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we are a very popular center, both on campus, as it were, and now online. In fact, I strongly believe that once this Covid thing is all over online tutoring is going to be here to stay, students love it. They really do.

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And we've already surveyed them and and gotten incredible feedback. So you can see in the fall 2019 we had

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you could see that 3,777 students came for math and in the spring less, 3148 and that's actually usually we have less students come in the spring than in the fall,

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normally, and so, but in spite of Covid, we had a lot of students come, so we just had a small dip in enrollment or that is in usage, but you can see that all together I calculated about 8,643 visits in one year. So we're a pretty popular place. Next slide please.

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We have new hours, we are open from 10 in the morning until 7 p.m. at night Mondays through Thursdays.

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We have decided to close on Fridays, because we have found over the summer, that Saturdays were far more popular. So we are open on Saturdays, now instead, and that has been popular 11 to 2 p.m.

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Tracy and Beth.

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Tracy: Awesome. Yes, the writing center was very popular this summer usually summers are dead time, can we go to the next slide please.

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We normally have about 150 and 160 sessions in the summer, we doubled, this summer, 380 sessions during the 8 week summer session.

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We had no appointments available. We were slammed. And again, that shows us a couple of things, I think just guessing, that the convenience was amazing for students, but I think also, since most classes were asynchronous in the summer,

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that having a human to talk to was very attractive for students. They loved meeting with their tutors, the tutors loved meeting with them. So, like, Rena said, well, I think

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long term we're probably going to do things a little bit different. No matter what, what happens with Covid, this was really exciting, and we can't wait to see where we're going to go with this actually.

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Next slide. Beth, I think?

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Beth: So I think one of the things we want to leave you with, in thinking about as you as you are working with students in a variety of different classes in different ways and different services.

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Just always remind them that there that we're here at the tutoring center, we're still here.

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Students can come and connect with other students, get support for their academics, but more than that, it's a place to connect in,

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in a safe kind of social way that a lot of students aren't getting, because they are at home and they are being careful about connecting with new people in life and that sort of thing.

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And so the Moorpark College mindset reminds us that all these other things besides these skills that we're working to give students academically,

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are so important for their success, in managing themselves, imagining the future, imagining, you know, creativity, never giving up, dreaming, sharing, empathize, and, of course, that good ol' little meta cognitive thinking about you're thinking, "What's going on with me?" "How am I doing?"

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And our tutors, you know, can help the students with all of these things, but most importantly, there's this share, right, and it's really important that we remember that we even though we're isolated in many ways, we're still

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very much connected to each other and our success often is very much connected to how we connect with other people and how we feel supported and encouraged

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in what we're doing to complete our goals and strive in these different ways. So, this is on our website and we encourage you to share it around,

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and if you have any further questions don't hesitate I think to get in touch with any of us at the Teaching and Learning Center,

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for working with you for ways to provide your student with academic support and that you know non-cognitive, social support that we all need especially during these times. So thank you so much for having us here today.

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Mary: Thank you Beth, and Tracy, and Rena that wonderful,

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wonderful resources available for our students and to help all of us in the classroom and that help us meet our students needs. We've gotten a lot of really good questions that I want to make take a couple minutes here, if we can address.

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Jennifer, there's a couple for you, particularly to start with and then we'll end up with and then Julius and for you as well and Amanuel.

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This status of the bookstore, can you tell us what the status is with the bookstore currently?

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Jennifer: I actually meant to type the answer and I hit the answer live button. So I was trying to answer Nenagh's question, the bookstore is open, they are not an

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I a

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mail delivery only. I mean, I believe that if you purchase, I think it's $50, I think it's if you make a purchase or rental of $50 or more the shipping to your home is free.

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So many, many, many of our students are availing themselves of that, of that free shipping. If they spend less than that they can certainly pay to have it shipped now,

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there are students who maybe don't want to do that, [background noise] or cannot have it shipped, for whatever reason, so they elect to come to the bookstore to pick up their books.

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The bookstore is open for pickup only it's the doors aren't open to go in and browse. There are windows at the side of the bookstore that are open for

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classroom textbook pickup only. So I just want to remind everybody that those students do before they come on the campus need to check in

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at a screening tent, they need to have taken the app, they need to have answered the questions, had their temperature taken, get a wristband, park in the appropriate place, all of the normal procedures but yes they can certainly come on campus and pick up their textbooks.

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Mary: Thank you Jennifer, can you go over again why we can't mail people's mail to them?

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Jennifer: Basically, it's considered a type of interference with the mail and federally we can't do that. So anything comes in the mail, it has to be delivered, it sits in the person's mailbox and the person has to come and pick it up themselves. So that's something we just cannot do.

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Mary: Thank you. There was a question about why we're focusing on using the electronic pre-screening on your phone or on a computer, before people come into campus and only using the paper forms as a last resort. Can you explain to the group more?

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Jennifer: And I did type a written message as well but

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we are trying to encourage everyone to we're looking for 100% compliance with all of our faculty, staff, and students,

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to submit electronically. Now electronically could mean the phone app, electronically could also mean

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there's a URL that we can make sure, it's out it's it's on the website, it's in the documentation. We can certainly send it out again and make sure you all know where and what it is. You can submit it before you come to campus, if you have a laptop, if you have, it doesn't matter.

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If you, you know, you have a district issued laptop or your home computer or whatever you however you can do that,

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you can do it before you even come to campus. And the reason for that is that on the back end our Student Health Center is responsible for following up basically, for if anyone does

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if they're symptomatic, we want to make sure that someone is staying away, like for example, we've had students that have filled out the form that say they have a headache

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and so they haven't come to class. Well, our Student Health Center is actually following up with those people to find out "Hey so tell me about your headache?" Oh, well, it turns out the person has allergies and they have a headache 6 out of 7 days a week.

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And so, so the Student Health Center is able to rule that out as a really as a risk as a Covid risk so they can actually override that in the system and then encourage the student to come on the campus to take their class.

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Again, if our Student Health Center folks have a piece of paper with only a person's name on it, we have a multitude of different sources of paper, we have people from the community, we have students, we have parents of

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students, we have faculty, staff, it's, it's very, very, very difficult for the Student Health Center to follow up and and figure out how those people fit into, you know, fit into the system, so if there is a problem, how could we realistically contact them if they were at risk?

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Mary: Thank you, Jennifer. So we really need people to use the pre-screening and the temperature screening tests and to follow the the process that's being...

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Jennifer: Or the URL on a computer that works too.

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Mary: Thank you. Could you also clarify to people, the face mask? What do we mean by face

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mask versus face covering?

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Jennifer: Sure and I saw and I was actually responding to I think this is the question I was actually typing response to.

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So I'm not aware of inconsistent messaging. We are trying as absolutely as much as we possibly can in every avenue possible to be 100% consistent with our messaging. So again, I'm not sure what the inconsis-where the inconsistent messaging is coming from.

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Only a mask is a mask. A face shield is not a mask, it's open. A bandana is not, it does not have the same efficacy as,as a,

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as a mask does, nor to gaiters, do the face gaiters. So again we're following what's known with CDC guidelines and really a mask is, is what is required.

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Mary: Thank you, Jennifer, appreciate that.

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There was a question, Julius about a contamin- or someone that came sick to work or I should say,

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a couple people that were Covid positive and we hope everyone is feeling well. But there were some incidents on campus, and I think there was a concern, whether this was not an awareness that this was before campus, could you update us on that?

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Julius: Okay so the question is that did the folks get sick on campus? Is that...

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Mary: Oh no, I'm sorry.

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There was somebody in the in the chat that was had become aware that there was some people over in M&O that had

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tested positive, and they were concerned that they were at risk, or that other people on campus are currently at risk and why we didn't notify the whole campus that a couple weeks ago there was a problem.

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Julius: Yes, yes, yes. Thank you. That's good. That's a very good question. If you remember, I was probably sometime in March or April, we made it very clear to folks that either chances of someone being exposed to or contracting the Covid 19 virus,

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outside of campus in everyday life, is greater than the chances of contracting Covid on our campus.

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And that when instances of Covid transmission happens, or if someone says that, you know, that they test positive,

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we make sure that we communicate with individuals who may have come into contact with them.

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That's our priority, our priority's to make sure that anybody who may have come into contact with them is made aware of it,

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that they are asked to contact their health care provider, and if they don't have one, we inform them of what is available on campus through the Ventura County Public health facility.

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And which they actually offer us additional support whenever we raise that and acknowledge that someone is is

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questioning their, you know, their status, they will take that individual out of cycle and they will go ahead and test them.

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So, so we've made it very clear that the information we will be sharing with is on a need to know basis with individuals who are directly exposed or who may be tangentially involved in

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in an environment in which a person who has a particular they are either symptomatic or that they have actually tested positive

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for Covid. We are not sharing the information with every single case of an individual who may say that they are they've become positive with the entire college community, because the reality of it is that the message is that everybody needs to be safe.

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That you wear your mask, that you wash your hands, that you will practice physical distancing, and so the information sharing of a particular individuals health

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status when it does not impact the entire campus community does not serve a larger purpose. And so our practice at this on this campus is when there's an instance and individuals who are have been exposed, to contact those individuals we provide them with the appropriate

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support system and and that's what we do and we are not in the process of sharing every single positive Covid

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with every single person on campus with the college community, we would not, we will be creating anxiety and would be creating a situation where we cannot help support

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the entire college when that becomes the case. So, that is why we have not shared those instances with everyone in campus. We have shared those instances and with those who have been exposed and those individuals have then had to

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take the appropriate steps to make sure that they are safe.

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Mary: Thank you Julius for that clarification. Also, the situation that did come up was before classes started and there was a significant...

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Julius: Definitely, yes.

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much...

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Mary: before there was any concerns. So thank you. Jennifer has a question about docking your keys.

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About docking your keys. So if your key

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runs out of batteries, what does one do?

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Jennifer: Okay, so first of all, this is something that and, you know, I'm still fairly new to Moorpark I still have to remember this

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our keys need to be charged. So first of all, you need to charge your key. So when you when your key was issued, you should have received

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a pack a package basically have a number of different ways to charge your key, whether it's USB, whether it's, you know, plugging it in, whether it's a cigarette lighter in the car,

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there was a whole care package that you that you should everyone should have. So first of all, you need to have a charged,

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probably if it's completely dead, an hour will allow for full charge. So I would charge that thing up, make sure that it's fully charged, and you should

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I would at least charge it at least every couple of weeks, or set a reminder, maybe once a week, throw the thing on the charger for half an hour, an hour just to keep it charged. Number two,

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there are a couple of ways that you can get it charged. So you can contact, first of all, FM O, they are there there's someone there with a docking station

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from 7 o'clock in the morning until 3 3:30 in the afternoon. So that works and FM O is more than willing, they have said that, "Hey, come on over. We will help them get charged." The other is division offices have

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access to a docking station. So you need to reach out to your dean, their admin, and make an appointment, a time where you can if, if FM O doesn't work, then again go through your dean.

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Mary: Thank you Jennifer and the Katherine was reminding us as well that if you're bad if your key completely runs out of batteries, you need to recharge it and then re dock it that the docking station does not charge.

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Jennifer: Right, so charging it is key. That's always step number one. And once it's charged, then you can basically re dock it and re docking it, basically is reprogramming it.

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Because it lost charge all of the programming is wiped out in the key. So once it gets charged again, then it can be programmed once again, and that's what the docking process is.

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Mary: Thank you very much. Amanuel, there's a couple of questions about

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distraction free testing in ACCESS. Can you help us address that?

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Amanuel: What's, what's the question Mary in regards to distraction?

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Mary: There were two or three questions about ACCESS students how, how tests are proctored in ACCESS and if distraction free environments are available for

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ACCESS students that need them?

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Amanuel: Yeah, I'm going to have to defer that question to Silva and we'll send out an email to the, to the faculty and staff to make

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sure we clarify our process for ensuring that all students have distraction free testing services available to them. [Mary]: Thank you.

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Mary: It probably it'd be a good time for

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making sure that the faculty reach out to their students and understand what their student needs are, and then they can let you know better on what their, their real needs are probably. [Amanuel]: Thank you. Yes, absolutely.

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And I wanted to clarify one thing that Ruben Castro services is open from 1 to 5 on Tuesdays, just want to clarify that.

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Mary: Thank you, wonderful resources, and there's so many people in the community really helping out at these times, it's fantastic.

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Julius, do you have a last word for us here for the day?

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Julius: Yes, again I want to thank Tracy, and Beth, and Rena, and the folks from the Teaching and Learning Center with a really remarkable video that's sort of captures the range of services that they provide, and, and encourage our faculty, and staff, and our campus community to direct students to the

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TLC online. One of the things that we know for sure will change as a result of

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the Covid 19 pandemic is that, more and more of our students and more and more of us, I gue- I believe will be more comfortable with receiving services in a remote format so that online instruction will be really a standard

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part of our service, and the same thing with access to

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learning support services. So we thank you thank the folks from the Teaching Learning Center who shared their resources with us.

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We're still looking for individuals who will share high impact practices,

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innovative ideas in terms of instruction and services, with the college community with the campus community through these campus updates. So, if you please, connect with

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with Mary and Mary's assistant Conni Grizzard, and get on that list so that you can share with us the wonderful stuff that you're doing on campus that's helping students be successful and remain persistent in their learning.

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Next Monday, our campus update will be groups of our social wor-social justice and our work groups and engaging in group work, and so that meeting will be for those social justice work groups and links to those to those Zoom rooms will be available to you

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towards later latter end of this week or next week. Thank you very much, and again, please, please, please make sure you stay safe, please do wear your masks. Please wash your hands and practice

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physical and social distancing,  your health and your well being, is of importance to us and we want to make sure that we are

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taking care of every single members of our community, and the we can do that is to watch out for one another and continue to follow the practice and the protocols. Thank you.